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    3/28/2005
    Ellora's Cave
    I ordered a book on Saturday, around 2pm. It told me my payment was denied. I ordered it again, and then realized that it had to be paypal that was being wiggy.

    I checked my paypal - two charges.

    So I sent an email to orders@ellorascave.com saying I was charged two 7.99 fee's and not given a book to download.

    I was sent an email in roughly an hour, with the book I wanted. They asked for me to send an ID number for the charge.

    I just received an email from paypal saying a refund has been credited to my account for 7.99.

    I have ordered very few EC books and have to say this weekend makes me want to order more. They were quick, fast and very nice.

    so go order a book from Ellora's Cave

    posted by sybil at 6:21:00 PM

    1 Comments:

    1. Oh they are extremely efficient, I totally agree! The customer services manager is really good.
      Kendall

      By Anonymous Anonymous, at 4/13/2005 10:02:00 AM  

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